Returns & Exchanges

We want you to be 100% satisfied with your GLD jewelry, which is why we offer a 14-day return policy for a refund or store credit. Please ensure all items are returned in their original packaging and unworn condition to qualify for processing.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided through the portal and secure it to your original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location; please keep your tracking receipt for proof of shipment.

4

Receive Your Refund

After our quality control team inspects your return, we will issue your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing